dCal support

For help with dCal, check the following resources.

Recommended settings

Review our recommended settings for the desktop and Web clients.

Oracle Calendar Help

One of the best sources of information about Oracle Calendar is the client's online Help. To open Help, do one of the following:

Frequently asked questions

You may find the answer you're looking for in the dCal frequently asked questions.

"How to" documents

dCal "how to" documents examine specific topics in greater depth than the FAQs.

Oracle Troubleshooting and FAQs

You can find helpful information specifically regarding the Oracle clients on Oracle's Web site:

dCal discussion list

Discuss dCal ideas and questions with fellow dCal users on dcal-discuss@duke.edu

Your local IT support group

In a departmental setting, your local IT support is responsible for installing and configuring dCal client software, troubleshooting problems, and serving as the technical liaison to OIT. They may also provide training and assistance in the functional use of dCal and should be aware of departmental policies and resource settings.

OIT Help Desk

Outside of a departmental setting, please visit Online@Duke to submit a request to the OIT Help Desk.

dCal scheduled downtime

To assure that dCal performs optimally and stays up-to-date, we perform service maintenance on Saturday mornings from 6 a.m. to noon. dCal may be unavailable during this maintenance window. To receive dCal service updates, subscribe to the dCal-announce mailing list.